The University of Montana Receptionist
Career Options For Graduates
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- Switchboard Operators, Including Answering Service
- Job DescriptionOperate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages. Read more about switchboard operators in our career profile section.Salary and Wages
Missoula, MT
- Total Employment: 70
- Average Annual Salary: $23,600
- Average Hourly Rate: $11.35
Projections- Total Employment (2008): 155,200
- Total Employment Projected (2018): 138,300
- Percent Job Growth: -16.9%
- Telephone Operators
- Job DescriptionProvide information by accessing alphabetical and geographical directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls. Read more about telephone operators in our career profile section.Projections
- Total Employment (2008): 22,700
- Total Employment Projected (2018): 21,900
- Percent Job Growth: -0.8%
- Customer Service Representatives
- Job DescriptionInteract with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Read more about customer service representatives in our career profile section.Projections
- Total Employment (2008): 2,252,400
- Total Employment Projected (2018): 2,651,900
- Percent Job Growth: 399.50%
- Interviewers, Except Eligibility and Loan
- Job DescriptionInterview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms. Read more about interviewers in our career profile section.
- Receptionists and Information Clerks
- Job DescriptionAnswer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization. Read more about receptionists & information clerks in our career profile section.Salary and Wages
Missoula, MT
- Total Employment: 430
- Average Annual Salary: $23,830
- Average Hourly Rate: $11.46
Projections- Total Employment (2008): 1,139,200
- Total Employment Projected (2018): 1,312,100
- Percent Job Growth: 172.90%
Awarded Degrees and Program Completion Details
Receptionist
| Total | |
|---|---|
| Overall | |
| All Students | 3 |
| By Gender | |
| Male | - |
| Female | 3 |
| By Race | |
| Non-Resident Alien | - |
| American Indian | - |
| Black | - |
| Asian | - |
| Hispanic | - |
| White | 3 |
| Unknown | - |
Receptionist Program Reviews
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Source: IPEDS Survey 2007-2008
