(FLCC) Retailing and Retail Operations Degree, Program Information at Finger Lakes Community College

A program that prepares individuals to perform operations associated with retail sales in a variety of settings. Includes instruction in over-the-counter and other direct sales operations in business settings, basic bookkeeping principles, customer service, team/staff leadership and supervision, floor management, and applicable technical skills. Find Colleges Offering Retailing and Retail Operations Degree.

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First-Line Supervisors/Managers of Retail Sales Workers
Job Description
Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Salary and Wages
Rochester, NY
- Total Employment: 3,020
- Average Annual Salary: $41,320
- Average Hourly Rate: $19.87
Projections
- Total Employment (2006): 1,675,937
- Total Employment Projected (2016): 1,747,019
- Percent Job Growth: 4.24%
Important Abilities
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Speech Clarity
Cashiers
Job Description
Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
Salary and Wages
Rochester, NY
- Total Employment: 12,930
- Average Annual Salary: $18,260
- Average Hourly Rate: $8.78
Projections
- Total Employment (2006): 3,500,169
- Total Employment Projected (2016): 3,381,931
- Percent Job Growth: -3.4%
Important Abilities
- Oral Comprehension
- Oral Expression
- Number Facility
- Speech Recognition
- Speech Clarity
Gaming Change Persons and Booth Cashiers
Job Description
Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
Projections
- Total Employment (2006): 27,109
- Total Employment Projected (2016): 28,924
- Percent Job Growth: 6.69%
Important Abilities
- Oral Comprehension
- Oral Expression
- Near Vision
Retail Salespersons
Job Description
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel in a retail establishment.
Salary and Wages
Rochester, NY
- Total Employment: 16,040
- Average Annual Salary: $24,840
- Average Hourly Rate: $11.94
Projections
- Total Employment (2006): 4,476,942
- Total Employment Projected (2016): 5,033,766
- Percent Job Growth: 12.44%
Important Abilities
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Speech Clarity
Sales Representatives, Services, All Other
Demonstrators and Product Promoters
Job Description
Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
Salary and Wages
Rochester, NY
- Total Employment: 220
- Average Annual Salary: $24,460
- Average Hourly Rate: $11.76
Projections
- Total Employment (2006): 104,769
- Total Employment Projected (2016): 123,670
- Percent Job Growth: 18.04%
Important Abilities
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Speech Clarity
Sales and Related Workers, All Other
Stock Clerks, Sales Floor
Job Description
Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
Important Abilities
- Oral Expression
- Speech Clarity
Marking Clerks
Job Description
Print and attach price tickets to articles of merchandise using one or several methods, such as marking price on tickets by hand or using ticket-printing machine.
Stock Clerks- Stockroom, Warehouse, or Storage Yard
Job Description
Receive, store, and issue materials, equipment, and other items from stockroom, warehouse, or storage yard. Keep records and compile stock reports.
Order Fillers, Wholesale and Retail Sales
Job Description
Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
Driver/Sales Workers
Job Description
Drive truck or other vehicle over established routes or within an established territory and sell goods, such as food products, including restaurant take-out items, or pick up and deliver items, such as laundry. May also take orders and collect payments. Includes newspaper delivery drivers.
Salary and Wages
Rochester, NY
- Total Employment: 1,300
- Average Annual Salary: $23,240
- Average Hourly Rate: $11.17
Projections
- Total Employment (2006): 445,092
- Total Employment Projected (2016): 421,337
- Percent Job Growth: -5.3%
Important Abilities
- Oral Comprehension
- Oral Expression
- Near Vision