UW-Stout Customer Service Management Degree, Major and Program Information

A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior; specialized information technology and systems management; developing and using customer service databases; user surveys and other feedback mechanisms; strategic and performance planning and analysis; operations management; personnel supervision; and communications and marketing skills. Find colleges offering customer service management degree.

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Career Options For Graduates

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First-Line Supervisors/Managers of Office and Administrative Support Workers
Job Description
Supervise and coordinate the activities of clerical and administrative support workers. Read more about supervisors - office & administrative support workers in our career profile section.
Projections
- Total Employment (2008): 1,457,200
- Total Employment Projected (2018): 1,617,500
- Percent Job Growth: 160.30%

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Awarded Degrees and Program Completion Details

Customer Service Management

	Total
Overall
All Students	50

By Gender
Male	22
Female	28

By Race
Non-Resident Alien	-
American Indian	-
Black	-
Asian	1
Hispanic	-
White	49
Unknown	-

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Customer Service Management Program Reviews

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Source: IPEDS Survey 2007-2008

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University of Wisconsin - Stout Customer Service Management