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Customer Service Support, Teleservice Operation
A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.
Popular Public Colleges & Universities Offering This Program
- 1600 Chester Ave
Bremerton, WA 98337
- Degrees or Certifications Awarded For This Program: 5
- Highest Degree Offered: Bachelor's
- Campus Location: Small City
- Tenure System: Has Tenure System
- Students Enrollment: 5,000 - 9,999
- Classification: Associates--Public Rural-Serving Large
- Size & Residential Status: Medium Two-Year
- 1704 South Slappey Boulevard
Albany, GA 31701
- Degrees or Certifications Awarded For This Program: 46
- Highest Degree Offered: Associate's
- Campus Location: Small City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 3200 Augusta Tech Drive
Augusta, GA 30906
- Degrees or Certifications Awarded For This Program: 1
- Highest Degree Offered: Associate's
- Campus Location: Midsized City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Medium Two-Year
- 2700 Barstow Road
Barstow, CA 92311
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: Has Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Suburban-Serving Single Campus
- Size & Residential Status: Small Two-Year
- 2001 N Lincoln Road
Escanaba, MI 49829
- Degrees or Certifications Awarded For This Program: 1
- Highest Degree Offered: Associate's
- Campus Location: Remote Town
- Tenure System: Has Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 2550 Hwy 70 SE
Hickory, NC 28602
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Medium Two-Year
- 3300 Macon Tech Dr
Macon, GA 31206
- Degrees or Certifications Awarded For This Program: 5
- Highest Degree Offered: Associate's
- Campus Location: Small City
- Tenure System: No Tenure System
- Students Enrollment: 5,000 - 9,999
- Classification: Associates--Public Rural-Serving Large
- Size & Residential Status: Medium Two-Year
- 4500 Steilacoom Blvd SW
Lakewood, WA 98499
- Degrees or Certifications Awarded For This Program: 24
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 5,000 - 9,999
- Classification: Associates--Public Suburban-Serving Multicampus
- Size & Residential Status: Medium Two-Year
- 4190 W Highway 80
Douglas, AZ 85607
- Degrees or Certifications Awarded For This Program: 116
- Highest Degree Offered: Associate's
- Campus Location: Rural
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Large
- Size & Residential Status: Medium Two-Year
- 555 Ralph Appezzato Memorial Parkway
Alameda, CA 94501
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 5,000 - 9,999
- Classification: Associates--Public Urban-Serving Multicampus
- Size & Residential Status: Medium Two-Year
- 800 College Ave
Weed, CA 96094
- Degrees or Certifications Awarded For This Program: 2
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: Has Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 928 Manchester Expy
Columbus, GA 31904
- Degrees or Certifications Awarded For This Program: 80
- Highest Degree Offered: Associate's
- Campus Location: Midsized City
- Tenure System: Has Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Medium Two-Year
- One Maurice Culberson Drive
Rome, GA 30161
- Degrees or Certifications Awarded For This Program: 58
- Highest Degree Offered: Associate's
- Campus Location: Small City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 900 Rancho San Diego Pky
El Cajon, CA 92019
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 5,000 - 9,999
- Classification: Associates--Public Suburban-Serving Multicampus
- Size & Residential Status: Medium Two-Year
- 495 N Indian Creek Dr
Clarkston, GA 30021
- Degrees or Certifications Awarded For This Program: 23
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Suburban-Serving Multicampus
- Size & Residential Status: Medium Two-Year
- 1533 Hwy 19 S
Thomaston, GA 30286
- Degrees or Certifications Awarded For This Program: 25
- Highest Degree Offered: Associate's
- Campus Location: Distant Town
- Tenure System: No Tenure System
- Students Enrollment: Under 1,000
- Classification: Associates--Public Rural-Serving Small
- Size & Residential Status: Small Two-Year
- 12777 N Rockwell Ave
Oklahoma City, OK 73142
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Non-Degree Granting
- Campus Location: Large City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- 1101 E. University Ave
Fresno, CA 93741
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Large City
- Tenure System: Has Tenure System
- Students Enrollment: 20,000 and Above
- Classification: Associates--Public Urban-Serving Multicampus
- Size & Residential Status: Very Large Two-Year
- 560 Pinehill Rd
Dublin, GA 31021
- Degrees or Certifications Awarded For This Program: 34
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Small
- Size & Residential Status: Small Two-Year
- 2400 S 240th St
Des Moines, WA 98198
- Degrees or Certifications Awarded For This Program: 1
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 5,000 - 9,999
- Classification: Associates--Public Suburban-Serving Multicampus
- Size & Residential Status: Medium Two-Year
- 286 ICC Loop Road
Spindale, NC 28160
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Distant Town
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 6767 West O Ave
Kalamazoo, MI 49003
- Degrees or Certifications Awarded For This Program: 1
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: Has Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Associates--Public Rural-Serving Large
- Size & Residential Status: Large Two-Year
- 419 N Capitol Ave
Lansing, MI 48901
- Degrees or Certifications Awarded For This Program: 10
- Highest Degree Offered: Associate's
- Campus Location: Midsized City
- Tenure System: No Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Associates--Public Rural-Serving Large
- Size & Residential Status: Very Large Two-Year
- 1400 E College Dr
Cheyenne, WY 82007
- Degrees or Certifications Awarded For This Program: 2
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Medium Two-Year
- 750 NW 20 Street
Miami, FL 33127
- Degrees or Certifications Awarded For This Program: 4
- Highest Degree Offered: Non-Degree Granting
- Campus Location: Large City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- 4901 E. Carson St.
Long Beach, CA 90808
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Large City
- Tenure System: Has Tenure System
- Students Enrollment: 20,000 and Above
- Classification: Associates--Public Urban-Serving Multicampus
- Size & Residential Status: Very Large Two-Year
- 1600 Maple Street
Longview, WA 98632
- Degrees or Certifications Awarded For This Program: 4
- Highest Degree Offered: Associate's
- Campus Location: Small City
- Tenure System: Has Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Medium Two-Year
- 80 Cohen Walker Dr
Warner Robins, GA 31088
- Degrees or Certifications Awarded For This Program: 635
- Highest Degree Offered: Associate's
- Campus Location: Small Suburb
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 1500 Georgia Hwy 197 N
Clarkesville, GA 30523
- Degrees or Certifications Awarded For This Program: 32
- Highest Degree Offered: Associate's
- Campus Location: Rural
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- One Joe Kennedy Blvd
Statesboro, GA 30458
- Degrees or Certifications Awarded For This Program: 12
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 995 N Reed Ave
Reedley, CA 93654
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Distant Town
- Tenure System: Has Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Associates--Public Urban-Serving Multicampus
- Size & Residential Status: Large Two-Year
- 7700 State Rd 544
Winter Haven, FL 33881
- Degrees or Certifications Awarded For This Program: 3
- Highest Degree Offered: Non-Degree Granting
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: Under 1,000
- 3600 Workman Mill Rd
Whittier, CA 90601
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 20,000 and Above
- Classification: Associates--Public Suburban-Serving Single Campus
- Size & Residential Status: Large Two-Year
- 2323 W 14th St
Tempe, AZ 85281
- Degrees or Certifications Awarded For This Program: 542
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Associates--Public Urban-Serving Multicampus
- Size & Residential Status: Large Two-Year
- 5717 White Bluff Rd
Savannah, GA 31405
- Degrees or Certifications Awarded For This Program: 10
- Highest Degree Offered: Associate's
- Campus Location: Midsized City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Medium Two-Year
- 4564 Chadbourn Hwy
Whiteville, NC 28472
- Degrees or Certifications Awarded For This Program: 7
- Highest Degree Offered: Associate's
- Campus Location: Rural
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 15689 US Hwy 19 N
Thomasville, GA 31792
- Degrees or Certifications Awarded For This Program: 33
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 1033 Springfield Ave
Cranford, NJ 07016
- Degrees or Certifications Awarded For This Program: 1
- Highest Degree Offered: Associate's
- Campus Location: Large Suburb
- Tenure System: Has Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Associates--Public Suburban-Serving Multicampus
- Size & Residential Status: Large Two-Year
- 4089 Valtech Rd
Valdosta, GA 31602
- Degrees or Certifications Awarded For This Program: 26
- Highest Degree Offered: Associate's
- Campus Location: Small Suburb
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Rural-Serving Medium
- Size & Residential Status: Small Two-Year
- 9101 Fayetteville Road
Raleigh, NC 27603
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Associates--Public Urban-Serving Multicampus
- Size & Residential Status: Large Two-Year
- 176 Murphy Campus Blvd.
Waco, GA 30182
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Public Suburban-Serving Single Campus
- Size & Residential Status: Small Two-Year
Popular Private Colleges & Universities Offering This Program
- 6191 Kraft Avenue S.E.
Grand Rapids, MI 49512
- Degrees or Certifications Awarded For This Program: 15
- Highest Degree Offered: Master's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: 10,000 - 19,999
- Classification: Masters Colleges and Universities (Medium Programs)
- Size & Residential Status: Medium Four-Year, Primarily Nonresidential
- 745 Burnside Ave
East Hartford, CT 06108
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Small City
- Tenure System: No Tenure System
- Students Enrollment: 1,000 - 4,999
- Classification: Associates--Private Not-For-Profit
- Size & Residential Status: Very Small Two-Year
- 1410 Industrial Drive
Chillicothe, OH 45601
- Degrees or Certifications Awarded For This Program: 0
- Highest Degree Offered: Associate's
- Campus Location: Rural Fringe
- Tenure System: No Tenure System
- Students Enrollment: Under 1,000
- Classification: Associates--Private For-Profit
- Size & Residential Status: Very Small Two-Year
- 3077 N Mayfair Rd Ste 300
Milwaukee, WI 53222
- Degrees or Certifications Awarded For This Program: 5
- Highest Degree Offered: Non-Degree Granting
- Campus Location: Large Suburb
- Tenure System: No Tenure System
- Students Enrollment: Under 1,000
Source: IPEDS Survey 2007-2008