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What is a Medical Executive Assistant?
Medical executive assistant is a professional trained in a variety of administrative support roles to assist executive managers or executive teams in the health care arena. A medical executive assistant may also be known as an administrative medical secretary. They provide clerical, professional, and administrative support across several health care channels. Medical executive assistants can be trained in highly specialized areas of medicine or perform more general administrative duties depending on the employment situation and organization type.
The core roles of an administrative medical secretary will revolve around the management and dissemination of information to and from stakeholders within a healthcare organization. In real terms, a medical executive assistant can work in a clinic and be client-facing or work in a corporate setting without patient interactions.
What Does a Medical Executive Assistant Do?
Daily activities of a medical executive assistant will vary by the employer's specific needs. However a general set of duties of an administrative medical secretary may include a combination of the following tasks:
- Answering the telephone
- Properly directing patients and clinical staff
- Interviewing patients and gathering information in advance of an appointment
- Greeting patients and checking them into the clinic or hospital
- Utilizing software applications to process insurance payments
- Scheduling patients for subsequent appointments
- Organizing the office area and ensuring sufficient supplies are on hand
- Ensuring lab results are transferred properly
- Organizing medical data such as charts and data
Educational Requirements for Executive Assistants
In terms of educational requirements, Medical Executive Assistant & Administrative Medical Secretary degree holders will have typically studied the following courses while in college:
- English Language
- Anatomy & Physiology
- Customer Service
- Public Health
- Organizational Behavior
- Healthcare Administration
- Project Management
- Healthcare Law & Ethics
- Computer Literacy & Software Applications
Skills & Abilities Required of Executive Assistants
- Computer Literacy & Software Proficiency
- Speaking Clearly and Presenting Ideas to Senior Management
- Organizational Skills
- Reading Comprehension
- Critical Thinking Skills
- Active Listening and Dictation
- Time Management & Project Management Skills
- Writing Proficiency and Proper Documentation
- Attention to Detail
- Speech Clarity
- Oral Expression
- Oral Comprehension
- Speech Recognition
- Written Comprehension
Employment Information & Administrative Specializations
Medical executive assistant certificate programs and degrees are available from a number of colleges and vocational schools. Employment outlook for administrative specialists is bright. Surveys performed by the BLS show career options and vocational tracks branching into a variety of medical fields. Specializations after graduation can include roles in medical assisting, medical transcription, nurse aide, physical therapy aid, psychiatric technician, occupational therapy aide, pharmacy technician, bookkeeping, medical transcriptionist, nurse assistant, information clerk, office, receptionist, auditing clerk, and phlebotomist.
Medical Executive Assistant Careers
The job growth for medical secretaries and executive assistants is estimated to be steady in the coming years. The robust executive assistant job category is estimated to employ over 4 million people in the next decade. Meanwhile, roles like medical assistants and receptionists will see a 29% growth and 11% growth respectively. Healthcare jobs can provide career opportunities in small, private clinics along with state agencies and hospitals throughout the country.
Additional Resources for Medical Executive Assistants
A great resource for current and prospective medical executive assistants and administrative medical secretaries is the AAHAM. The AAHAM is a nationwide association that stands for the American Association of Healthcare Administrative Management. Founded in 1968, the AAHAM strives to provide professional development in the form of seminars, conferences, publications, networking, certification, and industry benchmarking.